TERMS & ORDERING

Please note: We don't have any terms! We accept personal, company, cashiers checks and money orders, as well as Visa, MasterCard and American Express. If you are in a rush but prefer to pay by company check, we will ship with a credit card number as a guarantee while a check "is in the mail". We will cheerfully supply references from all over the U.S. verifying Jewelry PRO-MOTION's ethical reputation & terrific customer service. You order, we ship--it's that simple. We bend over backwards to keep our customers happy!

No, we do not have a Shopping Cart on this site. Why? There are just too many variables with promotional orders to make it work to your satisfaction. We take telephone and email orders, but we still want to talk to you to close the deal and take your credit card information. We take very seriously the responsibility of keeping your financial information confidential for the couple of years that the merchant accounts require before we personally shred the pertinent numbers. So we require human contact.

Speaking of that, you may occasionally get a busy signal. Yep, a true business dinosaur! Why no rollover numbers, etc? Because we can only talk to one customer at a time! If that happens, quickly email that you need to talk--and we'll call back PDQ. BIG HINT: if your company has extension numbers, SAY SO! We get cranky dumpster diving for the right connection when you mumbled on our answering machine or we're not spelling your name right. We only try ONCE unless you include the correct extension.

But 1st, Important Fine Print: We do not do fulfillment (attach keys to cards, etc). We are not responsible for your execution of this promotion. Replacement of any damaged chests (rare) or defective locks (hasn't happened) is made upon immediate notification upon delivery - NOT after the event. No exceptions! We bend over backwards to advise based upon experience, but if you ignore our best judgment, we are not responsible for the woes that may transpire. Refunds and returns are not offered because of your choices, no matter how loud you whine. In case a return is reasonable, if you're the "culprit", there is a 20% restocking fee. We reserve the right to refuse your order when the time frame doesn't indicate success. We are at the mercy of the factory and package shipping services, so please plan ahead. We cannot "guarantee" delivery of anything unless you pay for expedited service. That gets expensive with steel keys, so we ask for a two-week lead time upon placing an order. If it's absolutely needed in under 5 days, there is a $10 "rush fee" which buys headache meds - for me. We reserve the right to refuse orders for any reason.

NOTES to Foreign Promoters: Verbal quotes on shipping international orders are exactly that, an estimate. Expect to pay $100 and then call with specific needs, if you're still able to speak. If it's less, whew! All international orders are handled by email from my end. Texas is 2 hours earlier than the Caribbean, 6 hours earlier than the U.K. and 12 hours later than New Zealand.

International customers are responsible for the customs, duties and brokerage fees, which vary with the delivery address. These charges are not included in the item price or shipping charges and are the buyer's responsibility. We reserve the right to charge any such additional costs to the customer's credit card if not included in the original amount._If an International shipment is refused in customs or at the delivery address, the customer is responsible for the return freight along with any duties and fees incurred in its return to the shipper. Please check with your customs office to determine any such costs prior to ordering. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. We do not undervalue merchandise or mark shipments as "gifts" - US and International government regulations prohibit such behavior.

Final Fine Print Statement: On the other hand, if I screwed up, you're covered. I don't expect anyone to pay for my mistakes. I'm a sucker for charitable causes (no freebies, however), nice people and interesting projects. Apologies for the length of this, but now you know who we are and where we stand.


Direct emails to shelly@jewelpro.com

Send Payments To:

Jewelry PRO-MOTION
P O Box 977 - Gainesville, Texas 76241


If You Have Any Questions, Please Email :

Or Call
940-665-7787 Monday thru Friday
9AM to 5PM (Central Time)
And Start Talking!

Serving customers is our mantra, and we have lots of satisfied ones in the U.S., Canada and Western Hemisphere. Jewelry PRO-MOTION isn't the biggest vendor you'll ever deal with, but we are the BEST!
We'll look forward to adding you to the list as soon as you say we're needed.



©2010 Jewelry PRO-MOTION